Frequently asked questions
How the practice works — evaluations, prescriptions, orders, and what to expect. If your question is not answered here, start an intake and a care coordinator will follow up.
The basics
Do I need a prescription?
Yes. Every Meridian product requires a prescription. You begin with a health evaluation — a licensed physician reviews your intake and decides whether a prescription is appropriate for you. Nothing ships without that review.
How much does it cost, and do you take insurance?
Meridian is cash-pay only — we don't bill insurance. Prices are shown up front for every product, and subscription items renew at the price shown until you cancel. No hidden fees.
Why do I have to complete an intake before I can buy?
Because these are prescription medications. The intake is how the physician evaluates whether a product is appropriate and safe for you. It's honest and up-front — not a checkout surprise.
Orders and shipping
How long until my order arrives?
After a physician approves your prescription, your medication is compounded and shipped with free 2-day shipping. You can follow every step from your account, with tracking once it ships.
Can I cancel or pause a monthly plan?
Yes — from your account, any time before the next shipment. No phone call, no cancellation penalty, no forced continuity.
Eligibility and prescriptions
What if a product isn't available in my state?
We check your state early — before you invest time. If we can't serve your state yet, we'll tell you plainly and you can leave an email to be notified when we can. We'd rather tell you now than at checkout.